After completing your order in the online shop, you will immediately receive a confirmation from us by email. As soon as your order is dispatched, we will send the tracking number of your package so that you can easily track it.

You can change the order address before the package is shipped. Please send us a request to service@valleygrapes.com, stating the order number

Shipping within Germany usually takes 1 to 3 working days. All orders received in the morning are handed over to the logistics partner on the same day. Shipments are delivered from Monday to Saturday.

We currently ship to Germany, Austria, the Czech Republic, Poland, the Netherlands, Belgium, Luxembourg and France. You can find the details in our shipping conditions